People First Managed IT Services Across Australia

Your IT Department, Securing Today, Scaling Tomorrow

At Otto IT, we take a people-first approach, ensuring your IT is seamless, secure & designed to support your business growth. We focus on enhancing efficiency & security so that you can thrive.

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ISO 27001, 9001 & 14001 Accredited & Certified Managed IT Company
231+ Local Australian Clients & Counting Since 2004
97% of Cyber Incidents Resolved Within 30 Minutes (2025)
24/7 IT Support Team 95% of Issues Resolved Within 5 Minutes

Why Choose Otto for Managed IT Support

Discover What Sets Us Apart

When it comes to IT, results matter. At Otto IT, we don’t just promise better outcomes, we back it with a 90 days happiness guarantee. We prove it through performance. Here’s how our clients experience real, measurable value from partnering with us:

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Customer Satisfaction Score

98% of clients rate our service as excellent thanks to fast response times & proactive support.

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Australian-Based Support

All support is delivered by our 100% local team, ensuring clear communication and deep understanding of your needs.

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Issues Resolved on First Contact

Our expert technicians resolve 92% of IT issues during the first interaction, no unnecessary delays.

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Clients See Performance Boost

87% of our clients report improved productivity and stability within months of switching to Otto IT.

About Otto IT – Your Trusted IT Support Partner

People-First Managed IT Experts

At Otto IT, we help Australian businesses take control of their technology through proactive, human-led support and smart, scalable solutions. With a local team and a no-nonsense approach, we make IT simple, secure and aligned with your business goals. From day-to-day support to strategic consulting, we are the partner that grows with you, focused on outcomes not just fixes.

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Secure IT for High-Trust Industries

Powering Sectors That Power Our Communities

We work with a wide range of organisations that deliver meaningful impact across communities. Whether you’re focused on service, education, support or public outcomes, we provide reliable and flexible IT solutions tailored to how you operate. Our goal is to simplify technology so you can stay focused on your mission.

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Featured CASE STUDIES

From Chaos to Calm – Thanks to Otto IT

Our clients trust us to keep their businesses running smoothly, securely and without disruption. But don’t just take our word for it. Here’s what some of our partners have to say about working with Otto IT:

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"Otto gave us peace of mind we didn't know we were missing. Their proactive support means we never have to worry about downtime"

Sarah Nguyen - BrightPath Early Learning

"As a not-for-profit, budgeting and reliability are critical. Otto’s flexible solutions and responsive team have been a perfect fit."

ames Patel - Community Access Victoria

"Our internal IT team now focuses on innovation, not firefighting. Otto handles the day-to-day with speed and precision."

Linda Chen - Metro Regional Health

"Thanks to Otto, our systems run smoother, our staff are happier, and we’re finally ahead of our tech issues."

Michael Delaney - Lakeside Grammar School

Switching to Otto was the best decision we made. Reliable support, honest advice, and no surprises."

Rachel Foster - Foster & Associates Legal

"The Otto team is fast, reliable and easy to work with. They’ve taken a huge load off our plate."

Emily Dawson – Horizon Community Services

"We used to dread tech issues. Now, Otto resolves them before we even notice. Game changer."

Daniel Rees – Northbridge College

"Otto truly understands our mission. Their support has made our operations more stable and secure than ever."

Tanya Lim – SafeSteps Australia

Transform Your IT with Otto Today​

Australian IT Specialists
Award Winning Support
Microsoft & ISO Certified

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